Peer Review
Store visits and store reviews can give clients a fast and efficient global benchmark of market position and provides them with a powerful internal tool for business development, saving months of development time. However, sometimes the best advice and learning can come from retail colleagues in similar sized convenience and petroleum businesses accross the world, not from Insight.
Our objective position in the international industry (in partnership with NACS) has allowed us to develop significant international connections and goodwill which allow us to act as a go-between in setting up what we describe as "peer reviews" between non-competing international retailers.
Our expertise matches up businesses and facilitates the exchange of practical experience at the most senior level. These exchanges can be very valuable for retailers looking to find out the practical details of operational change.
Issues can enormously, from a requirement to assess the costs of implementing a new technological innovation like electronic shelf edge labels or assisted checkout, to preparations for legislative change in tobacco display regulation, to the practicalities of managing successful relationships between oil companies and retailers in joint ventures for both parties. Our customers have found it a very useful service.
Our senior management group found this latest UK & Irish market benchmarking programme the best yet. Insight's ability to facilitate a mix of focused peer reviews with advanced fuels and convenience store operators like Topaz, tailored programmes of hosted store visits and workshops with specialist consultants gave us great value.
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Garth Greyling, Retail Marketing Strategist, Engen Petroleum, South Africa.
Insight Research Benchmarking Services
International Research
Tailored Store Visit Programmes
Store Review
Peer Review
Insight Team and Independent Consultants
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