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C-STORE LOGISTICS AND IT
Table of Contents

 

INTRODUCTION	3
EXECUTIVE SUMMARY	4
1. The Changing Convenience Store	10
1.1 From Corner Shop to Destination Store	10
1.2 The Growth of Fresh and Chilled Food	10
1.3 The Importance of Logistics	11
2. The Problems for the Supply Chain	13
2.1 Traditional Delivery Systems	13
2.2 Ordering and IT: a Mixture of Systems	14
2.3 Stock, Case Sizes, and Forecasting	15
2.4 The Fresh Food Dilemma	17
2.5 C-Stores are not Supermarkets	19
3. Moving to Better Logistics: Current Solutions	21
3.1 The Major Multiples: Adapting Superstore Systems	21
3.2 The C-Store Specialists: Control of the Supply Chain	22
3.3 The Oil Companies' C-Stores: Using Third Party Distribution Experts	24
3.4 Suppliers' Direct Deliveries: Learning from the Fresh Food Specialists	25
3.5 The Pharmaceutical Companies: Copying Other Industries	26
3.6 Ireland, Europe, and the US:a Look at Other Countries	28
4. 7-Eleven Japan Case Study	31
4.1 Background and Growth Strategy	31
4.2 7-Eleven Japan - the Area Dominance Strategy	32
4.3 7-Eleven's Total Information System	35
4.4 7-Eleven's "Flow Through" Distribution System	40
4.5 The Food-To-Go Supply Chain	41
4.6 7dream.com: Adding Value with E-Commerce	43
4.7 Exporting the Winning Strategy to the US?	45
5. E-Commerce and Convenience Stores	47
5.1 The Effect of Home Shopping on the C-Store Sector	47
5.2 C-Stores as Collection Points	48
5.3 The Iceland/Booker Merger: C-Store Pick-up Point Supply Chain Solution?	50
6. The Future of C-Store Logistics	52
6.1 Importing a Winner: Would 7-Eleven's System Work Here?	52
6.2 The Relevance of Facilitating Technology	56
6.3 Stock, Staff, and Deliveries: Balancing the Costs	57
6.4 The Suppliers' Responsibilities: Making to Order, VMI, and CPFR	58
7. Developing a New Convenience Supply Chain Solution	60
7.1 Partnership with Suppliers	60
7.2 Wholesalers as Consolidation Operations	61
7.3 Own System or Third Party Distributor?	63
Published: November 2000 Price: £ 495, US$ 850, € 0 Corporate electronic access information - click Insight reports are quality guaranteed. If you are dissatisfied, please return the report within 14 days and tell us why. Your invoice will be cancelled or money refunded.
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