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C-Store Product Availability

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C-Store Product Availability Industry Leader Report Table of Contents At Insight’s Future of International Convenience event last September, industry leaders voted to identify product availability as the number one issue facing the industry. Insight’s C-Store Product Availability report was commissioned to meet this challenge and to investigate root causes of poor product availability, best practice and possible solutions. This new report is intended for use as a benchmarking tool for supplier strategy to maximize the availability of their products. Report Methodology and Coverage Trade Survey Data Table of Contents List of Powerpoint Slides Sample Slides/Charts Insight Customer Feedback

Industry Leader Report Table of Contents

1. The C-Store Availability Dilemma	17
1.1 Convenience Stores are not Supermarkets	17
1.2 The Scale of the Problem	19
1.3 The Shopper and C-Store Out-of-Stocks	21
1.4 Retailer or Supplier: Whose Problem is it?	23
1.5 Making On-Shelf Availability a Priority	25
1.6 The ECR UK Initiatives	26
2. The Causes of Out-of-Stocks	28
2.1 Why is the Product Not On-Shelf?	28
2.2 Inventory and Stock Errors	28
2.3 Forecasting, Ordering, and Supply Chain Difficulties	29
2.4 The Last Ten Metres to the Shelf	31
3. Moving Towards Solutions	33
3.1 The Importance of Discipline	33
3.2 Correct Ranging and Merchandising	34
3.3 Appropriate Case Sizes and Contents	37
3.4 Shelf-Ready Packaging	40
3.5 Centralised and Auto Replenishment	41
3.6 Logistics and Delivery Systems	42
3.7 The Staffing Issue	43
3.8 Staffing Issues in Forecourts	45
3.9 In Stock Guarantees	48
3.10 Helping the Smaller Retailer	49
4. Different Categories, Different Solutions	52
4.1 Tobacco	52
4.2 Bread and Milk	54
4.3 Confectionery, Snacks and Ice Cream	55
4.4 Beer and Soft Drinks	57
4.5 Fresh and Chilled Food	58
4.6 Ambient and Non-Food	61
5. Types of C-Stores	63
5.1 The Big Box Retailers	63
5.2 Convenience Multiples and Co-ops	65
5.3 Forecourt Operators	66
5.4 Symbol Groups and Franchises	67
5.5 Unaffiliated Independent Stores	69
6. Looking Ahead	72
6.1 Helping Retailers Help Themselves	72
6.2 The Ideal C-Store Range	73

Published: July 2005
Price: £495 price includes hard & electronic copy of report and Powerpoint presentation on CD ROM. In house presentation/C-Availability benchmarking session costs an additional £495
 
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